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Job Title: Travel Insurance Claims Officer
Job Type: Permanent
Location: Pyrmont, New South Wales
Industry: Direct Sales & Contact Centre
Reference: cd090092019_1567985158
Job Published 09th Sep 2019

Job Description

The Organisation


This global travel Insurance business are looking to expand their claims team with an experienced claims officer who is looking to take a professional step up in more of a leadership capacity. This International organisation prides itself on delivering an excellent customer experience and allowing a wide range of customers to take full advantage of their services and support network.

The Role


As a claims leader / 2IC, the core purposes of your role are to manage customers who are making claims on their travel insurance policy. You will conduct this by answering phone, email and other online enquiries. You will then manage the claim from start to finish. This is a very high-pressured role that requires an immaculate attention to detail and has a lot of moving parts to deal with all at the same time. You will use your first-class organisational skills in order to manage this efficiently. Additionally as part of the leadership side to the role, you will give support to the more junior claims officers and assist on more complex claims. The idea of this role is to develop into a full time team leader in the near future.


The Culture & Benefits


Work in a great office environment with like-minded people that love what they do and have a great time whilst doing it. As a staff member you are very well looked after and fully appreciated and rewarded for the great work you do. With ongoing professional development and training, your skills will always be kept up to date, whilst having a clear pathway to progress further in the business.

Salary on offer: Total package up to $75k

About You

  • 3 + years previous experience in insurance claims
  • Travel Insurance experience a huge advantage
  • Have first class English communication skills.
  • Have a positive and resilient mind set.
  • Want to step up into a leadership role.
  • Full working rights in Australia (Permanent Resident or Citizen)


If all the above sounds like the ideal role for you APPLY NOW to be considered for these in demand positions.