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Customer Support/Success - B2B Alcohol Marketplace

Job Title: Customer Support/Success - B2B Alcohol Marketplace
Contract Type: Permanent
Location: Sydney CBD
Industry:
Salary: $65,000.00 Plus Super
Reference: cd15102021
Job Published: October 16, 2021 13:45

Job Description

The Organisation

An Aussie start up business that is quickly becoming the go to marketplace for the wholesale of alcoholic beverages, connecting breweries and other suppliers directly with their customers all hassle free and all in one place. 

The Role

Due to the nature of them growing really quickly on the customer side, they need a phone based customer support/success person to help new and existing customers get the most out of the service, and continue using it as often as possible. You will be speaking with pubs, bars, bottle shops and other licensed premises working with them and getting setting them up for success. 

With it being a start up environment you will get an amazing opportunity to get exposure to all other parts of the business and learn how it works from the ground up. 

This role will suit someone that is looking to take the next step in their career perhaps moving away from a traditional hospitality role and using the knowledge gained to put into a different environment. 

The Culture & Benefits

If successful, you will have joined a fast paced business offering an incredible  product that is already experiencing huge growth. Working closely with the founders of the business you will have a unique chance to learn from them and be part of something huge where the work you do is pivotal to their success. Not only that, equity share in the business is also available as part of the interview process to be included in the package.

Up to $65,000.00 + Super (dependant upon experience)

About You
  • 2 + years hospitality and/or Customer Support 
  • Ideally had exposure to ordering and dealing with suppliers
  • A real problem solver
  • Fluent and articulate English communication skills, written and verbal
  • Want to be part of an ever growing and changing start up environment
If all the above sounds like the ideal role for you APPLY NOW to be considered for this fantastic career opportunity.

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