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Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: Darlinghurst, New South Wales
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: BBBH108_1558508015
Contact Name: Recruitmore
Contact Email: robbie.bridge@recruitmore.com.au
Job Published: May 22, 2019 16:53

Job Description


Customer Success Manager

The Client


Our client builds messaging software that helps business with acquisition, to engagement, and support. Their software is used by my more than 25,000 business globally and are dynamically changing the landscape for tech companies.


The Role


This is a great opportunity to get in early with our client as they grow rapidly within the APAC market. You'd be assisting and maintaining existing accounts in a technical capacity through onboarding and implementation. It is a great opportunity to grow with the business and be a part of something big whilst providing support to your professional development.

  • Manage a portfolio of clients to grow help with onboarding and implementation
  • Work in conjunction with the supporting teams of the business to deliver exceptional service
  • Assist with the R&D team
  • Instrumental in determining the direction of the CSM team moving forward


You

  • 4+ years in a CSM role
  • SaaS experience desirable
  • Have worked with multiple verticals within the business
  • Strong communicator and relationship driven
  • Coachable and willing learner who is passionate about the product
  • See the long-term value in growing the business


Benefits

  • Excellent learning potential
  • Full stocked kitchen and catered lunch
  • Direct access to management to help with development
  • Travel allowances
  • All the supplies you need to succeed!


Apply NOW!

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