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Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: McMahons Point, New South Wales
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: FBCSM01_1557293540
Contact Name: Recruitmore
Contact Email: robbie.bridge@recruitmore.com.au
Job Published: May 08, 2019 15:32

Job Description


Customer Success Manager - Sydney CBD -Startup

  • Early stage Startup
  • Flexible work
  • Surry Hills location


The Organisation


Our client is a leader in the hospitality tech world of Startups. Founded 3 years ago, they have had continuous growth around Sydney. The organisation was founded after noticing a gap in the B2B market for wholesale orders and our clients online ordering platform was born!

The Role


Our client is looking for an experienced Customer Success professional to be their first hire in CSM and cross-sell to existing clients. With 350+ existing accounts to work with + additional acquisitions daily, it's a great opportunity to develop yourself as a Customer Success Manager.


The Culture & Benefits


This is an awesome start-up community with a Sydney CBD location. Our client is known for their dynamic, ambitious and diverse team with start-up experience who have proven experience both in Australia and overseas.


Responsibilities

  • Increase revenue of existing accounts
  • Attend meetings and presentations
  • Maintain the CRM accordingly
  • Cross-sell the product and additional


About You

  • Passionate about the Startup community
  • Understanding of trends in the tech & digital space
  • Network within Hospitality ideal
  • Experience in a Customer Success OR Account Manager role
  • Exceptional verbal and written communication



If all the above sounds like the ideal role for you APPLY NOW to be considered for these in demand positions.