Customer Success Consultant

• Customer Success
• Sydney CBD
• SaaS Startup Culture

The Organisation

Our client is a thriving fintech start-up based out of Sydney that gives you a genuine opportunity to grow and develop. Providing solutions to accounts, bookkeepers & small business our client is leading the market leader in this space. The organisation built off a good culture and belief in their ability to succeed.

The Role

• Cross-selling to existing client base
• Churn prevention
• Engaging with partners
• Collecting and managing feedback from clients & customers
• Reporting and tracking of partners clients
• Implementing internal processes to get the most efficiency out of the team

The Culture & Benefits

• Commitment to career growth
• Awesome team of salespeople and mentors
• End of quarter & weekly events
• Unbelievable workplace culture!

About You

• Salesforce CRM experience preferred
• Previous experience in a Customer Success position or Account Manager position
• Technically sound
• Have worked against KPIs in churn prevention & cross-selling

If all the above sounds like the ideal role for you APPLY NOW to be considered for these in demand positions.