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Customer Success Consultant

Job Title: Customer Success Consultant
Contract Type: Permanent
Location: Darlinghurst, New South Wales
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: BBBH114_1560726112
Contact Name: Recruitmore
Contact Email: robbie.bridge@recruitmore.com.au
Job Published: June 17, 2019 09:01

Job Description


Customer Success Consultant

  • Customer Success
  • Sydney CBD
  • SaaS Startup Culture


The Organisation


Our client is a thriving fintech start-up based out of Sydney that gives you a genuine opportunity to grow and develop. Providing solutions to accounts, bookkeepers & small business our client is leading the market leader in this space. The organisation built off a good culture and belief in their ability to succeed.


The Role

  • Cross-selling to existing client base
  • Churn prevention
  • Engaging with partners
  • Collecting and managing feedback from clients & customers
  • Reporting and tracking of partners clients
  • Implementing internal processes to get the most efficiency out of the team


The Culture & Benefits

  • Commitment to career growth
  • Awesome team of salespeople and mentors
  • End of quarter & weekly events
  • Unbelievable workplace culture!


About You

  • Salesforce CRM experience preferred
  • Previous experience in a Customer Success position or Account Manager position
  • Technically sound
  • Have worked against KPIs in churn prevention & cross-selling


If all the above sounds like the ideal role for you APPLY NOW to be considered for these in demand positions.