Customer Success Consultant
- Customer Success
- Sydney CBD
- SaaS Startup Culture
Our client is a thriving fintech start-up based out of Sydney that gives you a genuine opportunity to grow and develop. Providing solutions to accounts, bookkeepers & small business our client is leading the market leader in this space. The organisation built off a good culture and belief in their ability to succeed.
- Cross-selling to existing client base
- Churn prevention
- Engaging with partners
- Collecting and managing feedback from clients & customers
- Reporting and tracking of partners clients
- Implementing internal processes to get the most efficiency out of the team
The Culture & Benefits
- Commitment to career growth
- Awesome team of salespeople and mentors
- End of quarter & weekly events
- Unbelievable workplace culture!
- Salesforce CRM experience preferred
- Previous experience in a Customer Success position or Account Manager position
- Technically sound
- Have worked against KPIs in churn prevention & cross-selling
If all the above sounds like the ideal role for you APPLY NOW to be considered for these in demand positions.