Customer Service & Claims Consultant | Travel Insurance

Job Title: Customer Service & Claims Consultant | Travel Insurance
Contract Type: Permanent
Location: Sydney CBD, New South Wales
Salary: Career progression opportunities
Start Date: ASAP
Reference: cd140619_1560470049
Contact Name: Recruitmore
Contact Email:
Job Published: June 14, 2019 09:54

Job Description

The Organisation

This very well known travel Insurance business are looking to expand their claims team with both Junior and Senior claims consultants. Headquartered in Sydney, the business prides itself on delivering an excellent customer experience and allowing a wide range of customers to take full advantage of their services and support network.

The Role

As a claims consultant, the core purposes of your role are to manage customers who are making claims on their travel insurance policy. You will conduct this by answering phone, email and other online enquiries. You will then manage the claim from start to finish. This is a very high-pressured role that requires an immaculate attention to detail and has a lot of moving parts to deal with all at the same time. You will use your first-class organisational skills in order to mage this efficiently. Homage

The Culture & Benefits

Work in a great office environment with like-minded people that love what they do and have a great time whilst doing it. As a staff member you are very well looked after and fully appreciated and rewarded for the great work you do. With ongoing professional development and training, your skills will always be kept up to date, whilst having a clear pathway to progress further in the business.

Junior Claims-$50k-$60k - Super
Senior Claims- $60k-$70k Super

About You

  • 1-2 years previous experience in an inbound/outbound contact centre or insurance claims
  • Insurance/financial service experience a huge advantage
  • Have first class English communication skills.
  • Have a positive and resilient mind set.
  • Full working rights in Australia (Permanent Resident or Citizen)

If all the above sounds like the ideal role for you APPLY NOW to be considered for these in demand positions.