Customer Retention Consultant
Our client is a thriving fintech start-up based out of Sydney that gives you a genuine opportunity to grow and develop. Providing solutions to accounts, bookkeepers & small business our client is leading the market leader in this space. Founded in 2010 they now have over 6000 partner firms and maintain a growth rate of 100% year on year. Rapidly expanding across Australia with plans to double their team in ANZ over the next 12 months. The organisation built off a good culture and belief in their ability to succeed.
- Determining target clients
- Customer & client onboarding is executed, for example app downloads, submission, frequency etc
- Engaging with partners
- Collecting and managing feedback from clients & customers
- Reporting and tracking of partners clients
- Implementing internal processes to get the most efficiency out of the team
The Culture & Benefits
- Sydney CBD location
- Commitment to career growth
- Awesome team of salespeople and mentors
- End of quarter & weekly events
- Unbelievable workplace culture!
- Personable and curious
- Salesforce experience preferred
- Previous experience in a Customer Success position
- Technically sound & understand data
If all the above sounds like the ideal role for you APPLY NOW to be considered for these in demand positions.