This disruptor business is contemporary, inventive and ambitious. They have a cutting-edge, dynamic, all in one platform built on exceptional design and world class engineering that has quickly become a game changing industry leader. They monetise through a subscription model with additional digital media and events-based marketing capabilities their clients can leverage for maximum brand exposure.
As account Manager, your main goal is to be responsible for managing a portfolio of clients, building a strong rapport, and developing long-term relationships with them. Providing sound advice and direction for your clients to ensure they achieve their business objectives through the use of the platform and supporting services.
- Successfully onboard new clients to the platform.
- Successfully manage their portfolios’ production ticket pipeline for both new and renewing business.
- Manage and be the main contact for your client portfolio.
- Provides regular training and support for your clients on the management of their profiles in the platform
- Provide support and operational efficiency for their Client Director.
- Develops renewal and campaign reports for client portfolios.
- Brief the Advertising Co-ordinator on client ad schedules
- Develops post campaign analysis reports.
- Field client enquiries and manage these enquiries
- Keep accurate records of all client interactions loaded into HubSpot
- Manage projects for your clients with efficiency and collaboration working with your team and the wider business to a professional standard.
- Go above and beyond.
Perks and benefits
- Hybrid work arrangements
- Long service leave programme
- Dog friendly workplace
- Monthly team building functions
- Pilates Fridays
- Fortnightly inhouse shoulder and back massages
- Friday afternoon team huddle
- Fresh fruit and barista coffee